Who we are

Our History

Coffee Werks started as All Coffee Concepts Sales and Service in 2007. In June 2017 the founding member of the business retired and a couple months later we made the decision to start doing business as Coffee Werks and begin a fresh start under our new ownership and management. In the last 15 years We have grown from one technician to currently 12 technicians. As the need for our services increase we will continue to grow and provide the most affordable and high quality commercial coffee and espresso repair service around!

Our Services

We are based in Madison and Waukesha Wisconsin and we will dispatch from which ever division is closest to you. Our range is approximately 90 miles in any direction and includes the areas of Madison, Milwaukee, Racine, Kenosha, Lake Geneva, Rockford, Beloit, Janesville, Dubuque, WI Dells, Fond Du Lac, and Oshkosh.

Careers

We are a growing company that can always use people who are passionate about their work and enjoy repairing and diagnosing problems with coffee and espresso equipment. If you have experience in this industry and would like to talk to us about joining our team send a resume to jobs@coffee-werks.com

Espresso coffee being brewed from a coffee machine into a clear glass cup.
Map showing two overlapping circles over southern Wisconsin and northern Illinois, with locations including Milwaukee, Madison, and Chicago.

Privacy Policy

Last Updated: 02/23/2026

Coffee Werks (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information from users of our website and SMS services.

1. Information We Collect

  • Voluntary Information: We collect information you provide directly to us, such as your name, email address, and phone number when you sign up for our newsletter, fill out a contact form, or opt-in to receive SMS messages.

  • Automatic Information: We may collect basic technical data like IP addresses and cookies to improve your website experience.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our website.

  • Send you requested information, updates, and marketing communications.

  • Communicate with you via SMS (if you have provided express written consent).

3. Sharing of Information

We do not sell, rent, or lease your personal data to third parties. We only share your information with trusted service providers (such as our SMS gateway or email host) solely to perform tasks on our behalf.

SMS Consent & Data Privacy: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Your Opt-Out Rights

  • Email: You can unsubscribe from our emails at any time by clicking the "Unsubscribe" link.

  • SMS: You may opt out of text messages at any time by replying STOP to any message we send.

Terms of Service (SMS Addendum)

To be fully compliant, your Terms of Service page should also include these specifics:

  • Program Description: Explain what the user is signing up for (e.g., "Appointment reminders and promotional offers").

  • Message Frequency: State that "Message frequency varies."

  • Rates: Include the phrase "Message and data rates may apply."

  • Help: State "Text HELP for help."